Delivery & Shipping

SHIPPING

• Goods will be shipped according to the method selected by you, at the time you place your online order.
• Goods are usually dispatched on the same working day if you order before 16:00 GMT.
• Some products are made to order and so may take 2-3 working days to dispatch - this is stated on the relevant product pages.
• All products are sent either with a courier (a signature will be required upon delivery) or via Royal Mail Tracked service (no signature required).
• We can ship to most countries around the world, but if you require any further information, please contact us.
• Shipping to the UK, Canada, and USA is free on orders over £100.00
• Shipping to the EU is free on orders over £150.00
• Shipping to the Rest of the World is free on orders over £200.00
• Goods are shipped on British working days, Monday - Friday, 08:30 - 16:00 GMT. Any orders placed outside of working hours will be dispatched on the next working day in England.
  
  

DELIVERY

Domestic
United Kingdom 

Royal Mail Tracked 48:
Usually delivered within 2-3 days.
£4.00

Royal Mail Tracked 24:
Usually delivered next working day.
£6.00

FedEx Next Working Day:
Next day delivery, fully tracked service.
£10.00

Royal Mail Special Delivery:
Guaranteed next working day by 13:00, signature required.
£12.50

Royal Mail Special Saturday Delivery:
Guaranteed Saturday delivery by 13:00, signature required.
£15.00

Free Delivery:
Up to 3 working days delivery.
All orders above £100 receive Free UK delivery.

EUROPEAN UNION

Local taxes and duties may be charged on purchases sent to the EU via Royal Mail services. If this happens, please send us a copy of the receipt and we will refund the charges from your original order.

Orders sent via FedEx are sent Delivery Duty Paid, meaning that there is nothing additional for the customer to pay in terms of import duty or VAT.

Royal Mail International Signed For:
Usually around 5 working days delivery.
£12.50

FedEx Courier:
Up to 4 working days delivery.
£20.00

Free Delivery:
Up to 5 working days delivery.
All orders above £150 receive Free EU delivery.
 

NORTH AMERICA
Canada & United States

FedEx Economy:
Up to 7 working days delivery.
£12.50

FedEx International Priority:
Up to 3 working days delivery.
£25.00

Free Delivery:
Up to 7 working days delivery.
All orders above £100 receive Free delivery to Canada and USA.

No import duty or tax is payable on deliveries to Canada & USA under the value of $800. 
 

REST OF WORLD/INTERNATIONAL

Royal Mail International Signed For:
Up to 10 working days delivery.
£15.00

FedEx International Priority:
Up to 6 working days delivery.
£30.00

*Other couriers may be used depending on the country.

Free Delivery:
Up to 10 working days delivery.
All orders above £200 receive Free international delivery.

Any and all additional charges for customs clearance and import duties on products delivered outside the EU are borne by the customer. This includes returned items.